Thank you for shopping with us! We aim to provide you with a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policy to understand the details of our shipping process.
Standard Shipping Timeframe:
- Orders will be processed and shipped within 1-2 business days from the date the order was placed.
- Once shipped, please allow 3-5 business days for your order to arrive at its destination.
- Please note that orders placed on weekends (Saturday and Sunday) will be processed on the following business day.
Exceptions for National Holidays:
- Our standard shipping timeframe may be subject to exceptions on national holidays. Orders placed on or around a national holiday may experience a slight delay in processing and delivery.
- If your order coincides with a national holiday, please allow for additional processing and delivery time, as postal services and carriers may operate on a reduced schedule during these periods.
- We will do our best to keep you informed of any expected delays due to national holidays through order confirmation emails and tracking information.
- We offer a variety of shipping options at checkout, allowing you to choose the shipping method that best suits your needs, including expedited shipping for faster delivery.
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its status.
- Shipping charges are calculated at checkout based on the shipping method chosen and the destination of the order.
Order Changes and Cancellations:
- If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes and cancellations may not be possible.
Lost or Damaged Shipments:
- In the rare event that your shipment is lost or arrives damaged, please reach out to our customer support team immediately. We will work with you to resolve the issue and ensure that you receive your order in good condition.
If you have any questions or concerns regarding our shipping policy or the status of your order, please do not hesitate to contact our customer support team. We appreciate your business and are committed to providing you with a positive shopping experience.
Thank you for choosing Agro Composites!