Contact form

Corporate Office

13,9TH, Main Nanjappa Reddy Layout, Banaswadi, Urban, Bangalore, Karnataka 560045, India

Phone: +918904079515

Registered Office

B-5/14 2nd Floor
Model Town – I
Delhi 110009

Phone : +91 89040 79519

For specific questions

Q. What payment methods do you accept?

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and Google pay, PhomePe, Paytem, UPI, QR, Net Banking payment methods depending on your region. Please check the payment page for all available options during checkout

Q. Do you ship internationally?

Yes, we do offer international shipping to many countries. Shipping times and costs vary depending on the destination. Please proceed to checkout to see the shipping options available for your location. Be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country, which are the responsibility of the recipient.

Q. How can I track my order?

Once your order has been shipped, you will receive an email with your tracking information. You can also track your order by logging into your account on our website and visiting the "Orders" section. If you have any trouble finding your tracking information, please contact our customer service team for assistance.

Q. What is your return policy?

Please click this link for return policy Click

Q. How can I contact customer service?

Our customer service team is here to help you with any questions or concerns. You can reach us through email at Marketplace@vasshin.com , via our live chat on Whatsapp feature on the website, or by calling +918904079515 . Our operating hours are Monday to Friday, 9 AM to 5 PM. We strive to respond to all inquiries within 24 hours.

Q. Do you offer gift wrapping or special packaging?

Yes, we offer gift wrapping and special packaging options for most of our products, making it easy to send gifts directly to your loved ones. You can select the gift wrapping option and include a personalized message at checkout. Please note that an additional fee applies for this service.

Q. How do I apply a promo code to my order?

To apply a promo code to your order, proceed to checkout and look for the "Promo Code" or "Discount Code" field on the order summary page. Enter your code exactly as it appears, and click "Apply." If the code is valid, your discount will be applied to the total amount immediately. Please note that only one promo code can be used per order, and promo codes cannot be combined with other offers.

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